Customer Reviews
We pride ourselves on providing customers a positive experience with our staff, products, and services. Don’t just take our word for it, hear what our customers have to say about us! Read customer reviews from Google, or leave one of your own.
Jonathan S.
Response from the owner:Thank you, Jonathan!
jennifer S.
Superior service from Rainbow as usual
Jess H.
Jennifer D.
Kris H.
Professional and friendly.
Paul N.
Jamie P.
Great communication via text in the follow-up email. Addressed all my concerns. Very polite. 🩵
Kenneth K.
Excellent service and high quality staff
Response from the owner:Thank you for the fantastic rating, Kenneth! It's wonderful to hear that you had a positive experience with our team. We take pride in providing excellent service and are glad our staff made an impression. Your support means a lot to us!
Holly T.
Response from the owner:Thank you for the rating, Holly! We appreciate your feedback and are always here to help with any pest control needs you may have.
Molly W.
Ben did a great job sealing up our foundation, thank you!
Tracie B.
Chris B
This company is great and Jordan was very informative and professional. Thanks!
Ann S.
The service I received was excellent. Nick and Phil arrived on time and took time to explain the treatments process. They pointed out potential issues and solutions around my house. Communication was outstanding.
Celeste K.
Very thorough, pleasant and explained things very well. Excellent service.
Response from the owner:Thank you for your kind words, Celeste! We're glad to hear that our team provided thorough and pleasant service, and we appreciate your feedback.
Landy M.
I have had no issues with unwanted bugs since hiring Rainbow Pest Experts.
Response from the owner:Music to our ears, Landy!
debi N.
Great service from Rainbow Pest’s 1st service. Damian was very thorough with his explanations.
Response from the owner:We're so glad to hear you had a positive experience with our service, Debi! It's great to know that Damian provided thorough explanations during your visit.
Dyan S.
The techs were professional and answered all questions.
Response from the owner:Thank you for your kind words, Dyan! We're glad to hear our team was able to assist you with professionalism and thorough answers.
Matt S.
Jerome was excellent. Very efficient and friendly.
Response from the owner:Thank you for your kind words! We're glad to hear that Jerome made a positive impression with his efficiency and friendliness.
Leslie S.
Rudy was so helpful in determining where the mice are entering and trying to find solutions to keep them out of our house. We have urban mice, which are much more clever.
Response from the owner:Thank you for your wonderful feedback, Leslie! We're so glad to hear that Rudy was able to assist you in identifying the entry points for the mice and providing effective solutions. Urban mice can be tricky, and it's great to know you felt supported in tackling the issue. Your satisfaction is important to us!
Lisa G.
Barb W.
Response from the owner:Thank you, Barb!
Bonnie V.
Jordan came to spray today and all was done efficiently and in a friendly manner. Very happy with Rainbow Pests!
Response from the owner:It's wonderful to hear that Jordan provided efficient and friendly service during your visit! Thank you for sharing your positive experience with us.
Patti P.
Response from the owner:Thank you for the fantastic rating! We appreciate your support and hope you had a great experience with us.
Larry Z.
Response from the owner:Thank you for your 5-star rating! We appreciate your support and are glad to have met your expectations.
Kevin C.
Super helpful. Super professional.
Response from the owner:Thank you for your kind words, Kevin! We're delighted to hear that you found our team helpful and professional. Your feedback truly motivates us to keep providing excellent service.
B-O-B W.
Timely, friendly, listened to my pest related concerns, and followed though.
Response from the owner:Thank you for your kind words! We're delighted to hear that our team was timely and attentive to your concerns. It's great to know that you had a positive experience with us. Your feedback means a lot!
Michelle S.
We've been dealing with mice intermittently and attempting to take care of the issues on our own. After a recent event I called Rainbow Pest Experts yesterday (2/27). There was time available for today (2/28). James sent a text to let us know he would be arriving early. He did a wonderful job of explaining the details of the steps available for eliminating the mice, to explain the traps an reassure us our pets would be safe.
Found exterior issues and explained what would be done to stop the mice from entering. Thank you, I'm finally feeling positive about a problem solved. This post is from 2024
Current update. 4/21/25 Bait traps checked and exterior inspection done by Kenzie. No issues noted except for sit was old in one. Appointment was for 0900 and Kenzie arrived at 9:02. Kenzie did text ETA and arrived in that time frame. Kenzie is professional and pleasant.
Found exterior issues and explained what would be done to stop the mice from entering. Thank you, I'm finally feeling positive about a problem solved. This post is from 2024
Current update. 4/21/25 Bait traps checked and exterior inspection done by Kenzie. No issues noted except for sit was old in one. Appointment was for 0900 and Kenzie arrived at 9:02. Kenzie did text ETA and arrived in that time frame. Kenzie is professional and pleasant.
Response from the owner:Thank you for taking the time to share your experience, Michelle. We're delighted to hear that James provided thorough explanations and reassured you about your pets during his visit. It's also great to know that Kenzie maintained that level of professionalism in the follow-up inspection. Your positive feedback is truly appreciated, and we're here to support you whenever you need assistance.
Cecilia G.
The service person was friendly and knowledgeable.
Response from the owner:Thank you for your feedback, Cecilia! We're so glad to hear that our service person made a positive impression with their friendliness and expertise. It's always our aim to provide top-notch service. Your support means a lot to us!
Cassie S.
Always professional and courteous! Highly recommend
Response from the owner:Thank you for your kind words, Cassie! It’s wonderful to hear that you experienced professionalism and courtesy from our team. Your recommendation means a lot to us!
Deb L.
Response from the owner:Thank you for your rating! We appreciate your support and are glad to have had the opportunity to serve you.
Lora G.
He was perfectly timely and really appreciated that. Very thorough
Response from the owner:Thank you, Lora!
Lynne O.
Would highly recommend this company. They are an excellent employee owned business. They explain things very well, work around your schedule, and provide excellent customer service.
Response from the owner:Thank you, Lynne, for your kind words! We're delighted to hear that you appreciated our team's flexibility and customer service.
Kris C.
Steve was terrific - so knowledgeable, professional and efficient! Rainbow Pest is the best!
Response from the owner:Thank you for your kind words, Kris! We're delighted to hear that Steve impressed you with his knowledge and professionalism.
Donna G.
Tavaras goes out of his way to be helpful. Excellent customer service!!
Response from the owner:Thank you for your kind words! We're thrilled to hear that Tavaras provided you with excellent customer service and went the extra mile to assist you.
David B.
Super sweet and helpful guy. Will go out of his way to help me with a particular pest control challenge.
Response from the owner:Thank you for your kind words, David! We're glad to hear that our Jordan was so helpful in addressing your pest control needs.
Jen R.
Took the time needed to thoroughly address our issues
Response from the owner:Thank you for your kind words, Jen! We're delighted to hear that our team took the time to thoroughly address your concerns. Providing quality service is our priority, and it's great to know we met your expectations.
diane A.
Jordan serviced my exterior today. He was friendly and professional when speaking with me. He completed the job in a timely manner.
Response from the owner:Thank you for your kind words! It’s great to hear that Jordan provided friendly and professional service while completing the job efficiently. We appreciate your feedback and hope you have a wonderful day!
Tom K.
Pleasant careful appears competent
Response from the owner:Thank you for your kind words, Tom! We appreciate your feedback and are glad to hear you had a positive experience with our team.
Erik N.
Lynn M.
Very pleased with Rainbow Pest. Jerome did a great job!! I appreciate his attention to the details of his work.
Response from the owner:Thank you for your glowing review! We're thrilled to hear that Juan provided such fantastic service. Your recommendation means a lot to us, and we appreciate your trust in our company. If you ever need assistance again in the future, don't hesitate to reach out. We're here to help!
Janice R.
Response from the owner:Thank you for the rating, Janice! We appreciate your support and look forward to continuing to provide great service.
Chris J.
Super service today by Kenzie! Explained what she was going to do, listened to what I had to say, got everything done quickly and thoroughly, and was just very pleasant to work with!
Response from the owner:Thank you for your fantastic feedback, Chris! We're so glad to hear about your positive experience with Kenzie and her attentive service.
Katherine Z.
Very professional
Response from the owner:Thank you for the positive feedback, Katherine! We're glad to hear you found our team professional.
Laurel K.
Jordan was great. He notified me in advance of his arrival, explained the service before beginning and was unobtrusive in going about the service. Rainbow continues to give great service and pest protection.
Response from the owner:Thank you so much for taking the time to leave this review, Laurel. We are fortunate to have great technicians who take pride in the work they do.
Mike B.
Response from the owner:Thank you for the rating, Mike! We appreciate your support and are glad to have met your expectations.
Daniel T.
Sam did a great job today! Thank you Sam!
Response from the owner:Daniel, we are grateful for your positive feedback on Colin's excellent work today! If you have any additional comments or if there's anything else we can assist you with, please don't hesitate to reach out.
Jim F.
Daniel was extremely knowledgeable and helpful
Response from the owner:Thank you for your feedback, Jim! It's great to hear that Daniel provided you with such knowledgeable and helpful service.
Jeff A.
Response from the owner:Thank you for your rating, Jeff! We appreciate your support and are here whenever you need us.
Daniel C.
I contacted Rainbow Pest after mice chewed up the wiring in one of our cars and built a nest on the engine in the other. Phil M. was our assigned tech, and he did a thorough inspection inside and outside the house and an excellent job with filling in entry points. I had no further issues over the winter.
Update: Damian made a return visit in the spring to inspect a couple additional areas once the ground thawed and permanent concrete filling could be applied. He was also very thorough and I'm pleased with the results.
Update: Damian made a return visit in the spring to inspect a couple additional areas once the ground thawed and permanent concrete filling could be applied. He was also very thorough and I'm pleased with the results.
Response from the owner:Thank you for sharing your experience, Daniel! It's great to hear that Phil provided a thorough inspection and effectively addressed the entry points. We appreciate your trust in us and look forward to assisting you further in the spring. Your feedback means a lot to us!
Karen K.
Roderick has provided service at our home several times. He is always competent, friendly, reliable and professional.
Response from the owner:Thank you for your kind words, Karen! We're glad to hear that Roderick has consistently provided you with excellent service.
