Customer Reviews
We pride ourselves on providing customers a positive experience with our staff, products, and services. Don’t just take our word for it, hear what our customers have to say about us! Read customer reviews from Google, or leave one of your own.
Mark P.
Phil was great to work with, he worked hard and was competent at his job.
Lorne R.
Nick did a very thorough interior and exterior inspection of our home. Once complete, he took both my wife and I around the home and showed likely points of mice entry and how it can be fixed.
Nick has a very pleasant demeanor and demonstrates confidence in eradicating our home of our minor rodent situation.
Looking forward to our written proposal and getting the work started!
Nick has a very pleasant demeanor and demonstrates confidence in eradicating our home of our minor rodent situation.
Looking forward to our written proposal and getting the work started!
Response from the owner:Thank you for your wonderful feedback, Lorne! We're delighted to hear that Nick provided such a thorough inspection and took the time to explain everything to you and your wife. It's great to know his approach made you feel confident in addressing your rodent situation. We appreciate your support and hope you find our proposal helpful as you move forward!
Matt Van H.
Tavares was very knowledgeable and professional. We are very happy with his work.
Steve 1.
Response from the owner:Thank you for the rating! We appreciate your support and are glad to have served you.
Matthew D.
Response from the owner:Thank you for your rating, Matthew! We appreciate your support and are glad you had a positive experience with us.
Monica L.
Zach was respectful of our house, assessed for rodents, was clear in his findings, and laid bait before he left. Quick, thorough, and clear with follow up information.
Response from the owner:Thank you for the wonderful feedback, Monica! We're delighted to hear that Zach provided respectful and thorough service while assessing your home. Clear communication is important to us, and it’s great to know that you found his findings helpful. If there's anything else we can assist you with, feel free to reach out!
Tony A.
Did a very nice job . Do not have a way of knowing if the price was out of line it seems a bit high.
Response from the owner:Thank you for your feedback, Tony! We're delighted to hear that you were pleased with the service.
Theresa Z.
Tavaras was pleasant to work with, very knowledgeable and efficient. He did a full inspection, corrected some issues and made suggestions for improvement and prevention Nice job!
Response from the owner:Thank you for your kind words, Theresa! We're delighted to hear that James made such a positive impact during your experience. His dedication to listening and following through is truly commendable. We appreciate your feedback and recognition of our team!
Ever S.
Isaac was very knowledgeable, personable, and professional, and I would highly recommend him and Rainbow Pest Experts!
Response from the owner:Thank you for your wonderful feedback! It's great to hear that Isaac made such a positive impression with his knowledge and professionalism. Your recommendation means a lot to us!
Kristi A.
Response from the owner:Thank you for your rating! We appreciate your support and look forward to continuing to provide you with excellent service.
Leah
Response from the owner:Thank you for your rating, Leah! We appreciate your feedback and hope you had a positive experience with us at Rainbow Pest Experts.
Scott H.
We noticed a wasp nest being built on our deck next to the door. We called up Rainbow based on word of mouth from a colleague as well as the BBB rating. He was very professional and very thorough. As you can see, he took good care of the issue. He also sprayed the rest of the railings and inspected the rest of the property. Excellent work for a reasonable price!
Response from the owner:Thank you for sharing your experience, Scott! It's wonderful to hear that our team member provided thorough and professional service while addressing the wasp nest on your deck. We appreciate your trust in us based on recommendations and are glad to know you were satisfied with the overall work and inspection. Your feedback means a lot!
Scott R.
Punctual and accurate with his efforts on our property. Thank you
Response from the owner:Thank you for your wonderful feedback, Scott! We're delighted to hear that you found our service punctual and effective. Your satisfaction is our priority, and we appreciate your recognition of our team's efforts.
Pat G.
Response from the owner:Thank you for the rating! We appreciate your support and are glad to have met your expectations.
barbara T.
Called with arrival time . Took care of the issue.
Response from the owner:Thank you for your positive feedback, Barbara! We're pleased to hear that you appreciated our timely service and clear communication.
Denise P.
Response from the owner:Thank you for the rating, Denise! We appreciate your support and look forward to continuing to provide great service.
cathy N.
Explained his service and treatment, polite, prompt
Response from the owner:Thank you for your wonderful review, Cathy! We're delighted to hear that you found our service thorough and our team polite and prompt. Your feedback means a lot to us!
Devon J.
Super nice and easy to work with.
Response from the owner:Thank you for the fantastic rating! It's wonderful to hear you found our team nice and easy to work with. We appreciate your feedback and hope you have a great day!
Steve H.
David provided fast, efficient and friendly service. He kept me apprised of expected arrival time. Had 3 yellow jacket nests that became a major nuisance near the house. Will know in a few days if the extermination successful the first time.
Response from the owner:Thank you for your feedback, Steve! It’s wonderful to hear that David provided you with fast and efficient service while keeping you informed about his arrival time. We understand how challenging yellow jacket nests can be, and we hope for a successful outcome in the coming days. Your satisfaction is important to us!
S M Waliur R.
Roderick did a great job, was on time, covered the whole exterior of the home as per my requirements!
Response from the owner:We appreciate your feedback and are glad to hear Roderick met your expectations with his thorough service. Thank you for choosing us!
Babs
Response from the owner:Thank you for the great rating! We appreciate your support and are glad you had a positive experience with us.
Pam W.
Zach was a pleasure to work with. He gave me a call prior to my appointment when he was leaving the appointment before mine to give me an estimated time of arrival. He explained his process in a way that I could understand. He was also very respectful of our property. We'll be requesting him again if we need future work dine.
Response from the owner:Thank you for your wonderful feedback, Pam! It’s great to hear that Zach made such a positive impression with his communication and respect for your property. We appreciate your kind words and look forward to assisting you again in the future!
Susan W.
Ben was cordial and prompt. He seemed to know about my issue of yellow jackets getting into my home foundation. Told me what he was going to do and what the warranty is. Delivered the service efficiently.
Response from the owner:Thank you for your fantastic review, Susan! It’s wonderful to hear that Ben provided you with prompt and knowledgeable service regarding your yellow jacket issue. We appreciate your feedback and are glad you found the service efficient. Your satisfaction means a lot to us!
Edie S.
I have been using Rainbow Pest as well as Treecare for several years. Nick did a great job and is very knowledgeable. Have been happy with his services. Thank you.
Response from the owner:Thank you for your kind words, Edie! It's fantastic to hear that you've had a positive experience with Trevor and our services over the years. We appreciate your loyalty and support!
Kelsi B.
Response from the owner:Thank you for the rating! We appreciate your support and are glad to have met your expectations.
Michael Brooks J.
Nick did a really great job of explaining the details of his service to complete at the house. He even brought attention to an area of concern we were unaware about. Excellent and would highly recommend.
Response from the owner:Thank you for the fantastic review, Michael! We're delighted to hear that Nick provided thorough explanations and identified important details during his service. Your recommendation means a lot to us, and we appreciate you sharing your experience!
April B.
He went above and beyond to find the hornet nest in my garden!!! So grateful!!!
Response from the owner:We're delighted to hear that our team member went above and beyond to help you with the hornet nest! Thank you for sharing your experience with us!
Jeff L.
Tavaras walked into a spider problem and worked overtime to solve the issue.
Response from the owner:Thank you for sharing your experience! It's wonderful to hear that Tavaras went above and beyond to address your spider issue. We appreciate your positive feedback and are glad you had a great experience with our team.
Tim Van De V.
Dave did an excellent job of discussing the Yellowjacket situation and treatment plan, as well as treating other smaller wasp nests around the house.
Response from the owner:Thank you for sharing your experience! It's wonderful to hear that Dave provided such thorough information about the Yellowjacket situation and took care of those smaller wasp nests as well. We truly appreciate your feedback and hope you found our service helpful.
Werner K.
Great follow up visits
Response from the owner:Thank you for your feedback! We're delighted to hear that you appreciated the follow-up visits. Our team is committed to providing excellent service, and it's great to know we met your expectations.
Laura R.
Phil was friendly and professional and we haven’t seen another ant since. Thank you!
Response from the owner:Thank you for the fantastic review, Laura! We’re delighted to hear that Phil made a positive impression with his friendly and professional service. It's great to know that the ant issue has been resolved. Your feedback is appreciated!
Emily G.
Response from the owner:Thank you for your rating! We appreciate your support and hope you had a great experience with us.
Eric S.
Response from the owner:Thank you for your rating, Eric! We appreciate your support.
Jack H.
Response from the owner:Thank you for the rating, Jack! We appreciate your support and look forward to continuing to provide great service.
Alyssa L.
Tavaras was very helpful. I asked lost of questions and he gave thorough explanations. Was delicate in our home, friendly to our cat, and did a good job inside and outside the house performing treatments. Highly recommend!
Benjamin B.
Response from the owner:Thank you for your rating, Benjamin! We appreciate your support and are glad to have had the opportunity to assist you.
Frances O.
Response from the owner:Thank you for the great rating! We appreciate your support and are glad to have you as a customer.
Colleen D.
To early to tell. Jerome was excellent very polite.
Response from the owner:Thank you for your feedback! It's wonderful to hear that Jerome made a positive impression with his excellent and polite service. We appreciate your trust in us as you continue to evaluate our services.
Lance Saint P.
Daniel showed up when he said he would. Explained the process of removing the wasp nest and cleaned and inspected the perimeter of the house. He also seemed to take good precautions to protect himself during the spraying and removal process. He did not treat the perimeter of the house which I thought was part of the 4x a year package we signed up for. All in all he did a good job.
Response from the owner:Thank you for your detailed feedback! It’s fantastic to hear that Daniel was punctual and thorough in explaining the wasp nest removal process while also taking necessary precautions. We appreciate your note regarding the perimeter treatment and will take that into consideration. Your overall satisfaction is important to us!
Becky K.
Response from the owner:Thank you for the rating, Becky! We appreciate your support and are glad to have had the opportunity to serve you.
Sanjeev B.
Rodrick arrived on time, was polite, asked a lot of questions and was detailed and meticulous in his work.
Response from the owner:Thank you for your wonderful feedback! It's great to hear that Rodrick provided you with such attentive and thorough service. We appreciate your recognition of his professionalism and attention to detail. Your satisfaction means a lot to us!
Kaylin K.
Ben was incredible! Super observant and took his time locating our nests. Our young girls watched safely from inside fascinated watching and he explained the whole process so we could all understand
Response from the owner:Thank you for your wonderful feedback, Kaylin! It’s great to hear that Ben made such a positive impression and took the time to explain everything. We appreciate you sharing your experience and are glad your family enjoyed the process. Your satisfaction means a lot to us!
Pam H.
Response from the owner:Thank you for your rating, Pam! We appreciate your support and look forward to continuing to provide great service.
Scott R.
Our technician was fun, pleasantly talkative fast prompt, and was ultra careful to inform us on how to protect our two small pups. Sally and I could not be more pleased. When we are in need again You guys will be my only call!!
Response from the owner:Thank you for your five-star rating! We appreciate your support and are glad to have met your expectations.
Eric K.
Response from the owner:Thank you for the rating, Eric! We appreciate your support and are glad to have met your expectations. Your feedback means a lot to us!
Jen B.
Response from the owner:Thank you for your rating, Jen! We appreciate your support and are glad you had a positive experience with us.
Chad B.
So grateful for Rainbow Pest! David was top-notch and made sure to understand my needs as well as help me understand the service provided. His attention to detail and desire to educate me on tips and tricks is so appreciated!
Response from the owner:Thank you for your wonderful feedback, Chad! We're delighted to hear that David provided top-notch service and took the time to address your needs. His dedication to educating customers is something we truly value. We appreciate you sharing your experience!
Kyle O.
Response from the owner:Thank you for the positive rating! We appreciate your support and hope you had a great experience with us.
David P.
Zach was very helpful and knowledgeable of what to look for.
Response from the owner:Thank you for your kind words, David! We're glad to hear that Zach provided you with helpful and knowledgeable service. If you have any more questions or need assistance in the future, feel free to reach out!
Barbara R.
Response from the owner:Thank you for the great rating! We appreciate your support and are glad to have had the opportunity to assist you.
