Customer Reviews
We pride ourselves on providing customers a positive experience with our staff, products, and services. Don’t just take our word for it, hear what our customers have to say about us! Read customer reviews from Google, or leave one of your own.
Jeff A.
Daniel C.
I contacted Rainbow Pest after mice chewed up the wiring in one of our cars and built a nest on the engine in the other. Phil M. was our assigned tech, and he did a thorough inspection inside and outside the house and an excellent job with filling in entry points. I had no further issues over the winter.Update: Damian made a return visit in the spring to inspect a couple additional areas once the ground thawed and permanent concrete filling could be applied. He was also very thorough and I'm pleased with the results.
Response from the owner: Thank you for sharing your experience, Daniel! It's great to hear that Phil provided a thorough inspection and effectively addressed the entry points. We appreciate your trust in us and look forward to assisting you further in the spring. Your feedback means a lot to us!
Karen K.
Roderick has provided service at our home several times. He is always competent, friendly, reliable and professional.
Theresa J.
Gina C.
Prompt and thorough
Response from the owner: Thanks, Gina!
Eric S.
Jamie Lyn R.
Great communication and service!
Derrek H.
Rainbow continues to provide amazing service to us over the years we have been with them. Damian recently did our standard scheduled service and did a great job.I would highly, highly recommend turning to Rainbow for anything you need help with, they have been wonderful.
Response from the owner: Derrek - Awesome! This is so great to hear. Thanks much for taking the time to leave your feedback. We will make sure it gets to Dave as well.
Larissa W.
Very friendly, knowledgeable, and helpful. Tavares was exceptionally thorough!
Bonnie V.
Rudy was her usual friendly and knowledgeable self during her service visit today. Very happy with Rainbow Pests!
Response from the owner: Bonnie, thank you for your glowing review! We're thrilled to hear that David and our team at Rainbow Pests provided caring, responsive, and knowledgeable service. We're delighted we could address all the issues and ensure a "bugging-free" environment for you!
Stephanie M.
Rudy did a great job! Very thorough!
Response from the owner: Thank you for the rating, Stephanie! We appreciate your support and are glad you had a positive experience with us.
Elaine O.
Response from the owner: Thank you for your five-star review, Elaine! We're delighted to know you had a positive experience with us. Your feedback means a lot, and we appreciate you taking the time to share it.
Jessica W.
Very thorough and knowledgeable.
U. N. O.
Carol F.
Professional and timely service
Valerie S.
Steve L
Response from the owner: Thanks, Steve!
Jeffrey B.
Cassidy was prompt , friendly and let me know he was here to do the work. Appreciated the communication
Response from the owner: Thank you for your kind words! We're delighted to hear that Cassidy provided prompt and friendly service while keeping you informed. Communication is key, and we appreciate you recognizing that. Your feedback means a lot to us!
Kevin C.
Timely, knowledgeable, and friendly! Thanks Steve,
Response from the owner: Thank you for the wonderful feedback! It’s great to hear that Steve provided you with timely and knowledgeable service while maintaining a friendly atmosphere. We appreciate you taking the time to share your experience!
Sheila T.
Super professional, friendly and was very knowledgable!
Adam S.
I want to thank Ben for his work to help us address our active mouse issue. He was friendly, professional, and thorough.
Response from the owner: Thank you for your kind words! It’s great to hear that Ben provided friendly and professional service while addressing your mouse issue. We appreciate your feedback and are glad you had a positive experience!
K G.
Sam did a great job and was responsive to my requests
Response from the owner: Thank you!
Liz M.
Steve was great to work with! He was friendly, professional, and thorough. I definitely recommend Rainbow Pest for mouse control.
Response from the owner: We're delighted to hear you had a great experience with Steve! Thank you for your recommendation; it means a lot to us.
Carol A.
Response from the owner: Thanks, Carol!
Aaron K.
Response from the owner: Thank you for the great rating, Aaron! We appreciate your support and are glad you had a positive experience.
Chris
Jordan knocked on the front door was very kind and energetic about what he was going to do! Told me about everything and proceeded to complete the treatment efficiently
Response from the owner: Thank you for your kind words, Chris! We're glad to hear that Jordan provided you with excellent service and kept you informed throughout the process.
Andrea L.
Very friendly and knowledgeable; great to work with!
Response from the owner: Thank you for your kind words, Andrea! We're glad to hear you had a positive experience with our friendly and knowledgeable team.
Regina D.
Cassidy was friendly, prompt and thorough when completing our service!
Scott C.
Damian was extremely communicative and thorough.
Response from the owner: Thank you for your feedback, Scott! We're glad to hear that Damian provided you with great communication and thorough service.
Nancy T.
Good service & communication
Response from the owner: Thank you for your 5-star rating, Nancy! We appreciate your feedback and are glad to hear you had a positive experience with us.
David N.
McKenzie was great! Always high quality service from Rainbow!
Response from the owner: We're delighted to hear that you had a great experience with McKenzie! Thank you for your kind words about our service.
Jen R.
Response from the owner: Thank you for the five-star rating! We appreciate your support and are here to help whenever you need us.
Spring B.
Ben was good to work with. He was respectful and professional. Nice work.
Response from the owner: Thanks, Spring!
Rita K.
We started using Rainbow Pest Experts in December 2016. And we are loyal customers! James was here today and he took his time and was so professional! Want him everytime! I would give him 10 starts if I could!
Response from the owner: Thanks so much for your feedback, Rita! Very happy to hear you have had a great experience working with us.
Stephanie & Jerry J
Response from the owner: Thank you for the great rating! We appreciate your support and are glad you had a positive experience with us.
Greg E.
Sam did a great job resolving my issue, he took his time and explained everything he was doing in detail. Thank you Sam
Response from the owner: Thank you for your kind words, Greg! We're delighted to hear that Sam provided you with thorough and detailed service. It's always our goal to ensure our customers feel informed and satisfied. Your feedback is much appreciated!
Katherine B.
Response from the owner: Thank you for the rating! We appreciate your support and are glad you had a positive experience with us.
Kristen D.
Great service
Response from the owner: Thank you for the fantastic rating! We're glad to hear you enjoyed the service. Your satisfaction means a lot to us!
Erika T.
On 1/17, Jerome texted me that he was coming to do the exterior treatment. I didn't see that text, but he left a little note saying he'd been here & completed it. I texted him back to thank him and see if there was anything else I should do. He texted back promptly, & we were done! Completely seamless. I stand by everything I wrote farther down, probably 3 years ago. Jian D. [From 2024:] was communicative through a couple necessary appointment changes. He especially was clear that it's best to keep our beloved 3 pets inside. The following was written previously, and is still true: As always with Rainbow Rainbow Pest Experts, the treatment was thorough, and we do not have bugs coming in the house...even the cold bugs! Thank you, Rainbow! (They have helped me keep my 120-year-old duplex in great shape against ants & mice, which were a year-round problem before I started with them. They've always been courteous and considerate, including through the COVID pandemic, talking with me about how to keep me, the people I share the house with, and their employees safe. I recommend them without reservation! Update: today Mike replaced or filled interior mouse bait, filled cracks in the foundation, and did the exterior spraying, all in less than an hour. And we had a fun conversation, too!)
Response from the owner: Thank you so much for the high compliments, Erika. We truly care about our customers and employees and are over the moon when it's noticed. We are honored you trust us to care for your home.
Philip G.
Great work and fantastic customer service! Been using for 3 years now! McKenzie did a great job today, highly recommend Rainbow
Response from the owner: Thank you for your wonderful feedback, Philip! We're so glad to hear that you've had a great experience with us over the past three years. It's fantastic to know that McKenzie provided excellent service during your recent visit. Your recommendation means a lot to us!
Gary H.
Jerome is always thorough and friendly.. great employee
Response from the owner: Thank you for the wonderful feedback, Gary! We're glad to hear that you found our service thorough and friendly.
T L
Thank you Rainbow Pest, I appreciate that I can always call to get help for a service visit just when I need. Tavaras helped yesterday and was on time, professional and efficient. Many thanks!
Response from the owner: Thank you for the wonderful feedback! It's great to hear that Tavaras provided you with timely and professional service. We appreciate your trust in us for your pest control needs. Your satisfaction means a lot!
Ronald L.
Dan did a very thorough job of inspecting our home for mice and answered all our questions about how he would solve our problems.
Response from the owner: Thank you for your positive feedback! It's great to hear that Dan provided a thorough inspection and answered all your questions. We're dedicated to ensuring our customers feel informed and confident in our services. Your satisfaction is important to us!
Judy of M.
Roderick was outstanding. He was very thorough in checking both the inside and outside of our house. This includes checking every bait station and places where we have seen insects in the past. He confirmed there was no rodent activity in the house. We have used Rainbow Pest Experts for about two years and the results have been fantastic.
Response from the owner: Thank you for your wonderful feedback, Judy! It's fantastic to hear that Roderick provided such thorough service during your visit. We appreciate your continued trust in us over the past two years and are thrilled that you're happy with the results. Your satisfaction means a lot to us!
Heather M.
James has been helping with a mouse problem in our century-old home. He is thoughtful and knowledgeable, courteous and pleasant and his work is exemplary.
Response from the owner: Thank you for your wonderful feedback! We're delighted to hear that James provided you with such exceptional service while addressing your mouse problem. It's great to know that his thoughtfulness and expertise made a difference in your experience. We appreciate you taking the time to share your thoughts!
Kevin M.
McKenzie did an amazing job!
Response from the owner: Thanks a million for the shout-out! Juan's magic touch strikes again! We're thrilled you enjoyed our service. Can't wait to impress you even more next time!
Renae C.
He called ahead of time to give me his ETA. He was very professional. They always do a great job!
Response from the owner: Thank you for the wonderful feedback, Renae! It’s great to hear that our team kept you informed and provided professional service. We appreciate your kind words and are glad to know you’re satisfied with the work we do.
Faith K.
Response from the owner: Thank you for your rating! We appreciate your support and are glad to have you as a customer.
Amy B.
Tavaras does a great job! Super knowledgeable and friendly
Response from the owner: Thank you for your wonderful feedback, Amy! We're so glad to hear that Tavaras provided you with knowledgeable and friendly service. Your satisfaction is our priority, and we appreciate your support!
