Customer Reviews
We pride ourselves on providing customers a positive experience with our staff, products, and services. Don’t just take our word for it, hear what our customers have to say about us! Read customer reviews from Google, or leave one of your own.
Jennifer A.
Isaac began his visit by telling me about a new mouse discovered in the Twin Cities after hearing about my tales of a very aggressive and socially active mouse. He was very knowledgeable, and he actually made me feel better that there was such a mouse, I felt like I wasn’t dreaming that this was an unusual mouse.I thought he was knowledgeable and did have an alternative solution for the new mouse. He seemed educated on this type of mouse and zeroed in on the different ways this mouse can enter the house. Which is much different than the way the other mice entered the house. We loaded the bait traps again, but he also armed me with enough information to try snap traps again. Isaac was friendly and courteous and I feel as if I got the best service I could get.
Martha N.
Corey did a great job and trekked around the house in the snow to ensure we were all set with our plan. Thank you for being so attentive, even during these cold snowy months!
Response from the owner:Thank you for your wonderful feedback, Martha! It’s great to hear that Tavaras provided such helpful and patient service while you managed your family furnishings. We're glad he could guide you in choosing the best options for your needs. Your appreciation means a lot to us!
Mike A.
Rainbow Pest Experts set up a treatment plan and provided options. Punctual. Professional. Zach did a great job on the follow-up assessment. Dominic was very thorough on another follow-up visit.
Response from the owner:Thank you for your wonderful feedback, Mike! We're delighted to hear that you found our evaluation thorough and our team professional and punctual. It's great to know that the treatment plan and options we provided met your needs. We appreciate your support!
Daniel T.
Steve did a great job. Very thorough in his work.
Response from the owner:Daniel, we are grateful for your positive feedback on Colin's excellent work today! If you have any additional comments or if there's anything else we can assist you with, please don't hesitate to reach out.
P
Rudy was professional, respectful, and effective in finding new holes that showed up and sealed/treated them. Thank you very much!
Response from the owner:Thank you for your wonderful feedback! We're delighted to hear that Rudy provided you with professional and effective service. Your satisfaction means a lot to us, and we're here to help whenever you need.
Terence T.
Zach is very professional and courteous. He refilled all three of our exterior bait stations, which apparently were empty I look forward to his next service on our house. He made sure all the gates were closed, so our dog would not get out too! Thank you, Zach.
Response from the owner:Thank you for your kind words, Terence! We're delighted to hear that our team member provided you with professional and courteous service. It's great that he could assist with arranging your follow-up visit as well. We appreciate your feedback and are glad to be of help!
Dan H.
Arrived on time. Provided great explanations of the work that needed to be done . Can’t comment on effectiveness yet .
Alexander K.
Zach was great!! Very helpful and knowledgeable.
Brent J
Jerome was great! Communicated the time he will be there showed up on time. He was very knowledgeable about our pest issue and was extremely thorough on finding entrance points. I could have never find or done that. We will be working with Rainbow to fix this problem and in the future. Thanks!
Kari H.
Stephanie M.
Jerome did a great job! Very thorough!
Response from the owner:Thank you for the rating, Stephanie! We appreciate your support and are glad you had a positive experience with us.
Anne S.
Melissa F.
Zach was very friendly and did excellent work while braving the freezing cold!
Response from the owner:Thank you for your kind words, Melissa! We're glad to hear that Josh provided you with excellent service and support.
Diane S.
Ryan did a great job, even tramped through the snow to check the exterior.
Response from the owner:Thanks, Diane!
B D
We appreciated the follow up visit for our mouse problem. Tavaras was very professional and didn’t rush the job; he spent a good amount of time checking around the exterior of the house even in this cold weather. We’ve worked with Rainbow for years and will keep coming back
Thomas W.
Prompt and thorough.inside and outside. Thanks Tavaras!
Response from the owner:Thomas, thank you for your kind words! We're delighted to hear that you found our service prompt and thorough.
Christa S.
Nick did a through inspection of my house and explained what they could do to help get rid of the mice problem. Highly recommend!
Update-a month later Nick returned to work on the foundation sealing as much as the winter weather would allow and to check on the bait and traps that were placed a month ago!
Sealing that was done looks great and bait and traps were good. Still would highly recommend! Very happy with the service that has been provided so far!
Update-a month later Nick returned to work on the foundation sealing as much as the winter weather would allow and to check on the bait and traps that were placed a month ago!
Sealing that was done looks great and bait and traps were good. Still would highly recommend! Very happy with the service that has been provided so far!
Response from the owner:Thank you for your kind words, Christa! We're glad to hear that Nick provided a thorough inspection and helpful solutions for your pest issue.
Lisa H.
Rainbow pest has always been great -- I've been a subscriber since I bought my home. Exceptional service by Cassidy today -- thank you!
Joseph T.
Fantastic company. Sam noticed I had recently replaced several windows. Gave me advice on what to look for and how to avoid calling him out to remediate issues. Can’t recommend enough.
Response from the owner:Thank you for your fantastic feedback, Joseph! It's great to hear that Sam provided valuable advice and support—your recommendation means a lot to us.
Ellen B.
Colin is super friendly and knowledgeable - I feel safer now!!
Response from the owner:Thanks, Ellen! We're delighted to hear that Colin consistently provides friendly and professional service, along with answering all your questions. We appreciate your kind words and value your continued trust.
Terri G.
Zach was amazing! Kind and thorough! What a great combination! Thanks Zach and thanks Rainbow Pest.
Maeggie L.
Very friendly and efficient!
Katie C.
Zach was very professional, thorough, and gave direct, honest answers to all my questions. We were very appreciative of his time and recommendations and we know we’re in good hands!!
Alina M.
Kimberly W.
Nick was thorough and answered all of our questions. We even noticed a broken window in an attic space that he made sure to check from the inside to be sure everything was secure. Much appreciated.
Dan C.
Corey was very helpful and professional.
Response from the owner:Thanks, Dan!
Elizabeth L S.
Thorough knowledge about pests and about the services Rainbow Pests offer. Professional in his manner of working with customer.
Response from the owner:Bringing the pest knowledge and professionalism like a pro! 🐜💼 We're glad to hear our team left such a great impression. Thanks for trusting Rainbow Pest to keep things under control!
Kelli M.
Did a great job, was friendly, and knowledgeable
Airika C.
Sam was thorough, efficient, and friendly. Would definitely recommend
Response from the owner:Thanks, Airika!
T. B.
Zach is knowledgeable, experience and polite
Sten H.
Their technician did a thorough job.
Rebecca B.
Dave is excellent at what he does to help make sure your home is completely free of mice any pests
He is patient kind and very thorough!
Highly recommend him!
He is patient kind and very thorough!
Highly recommend him!
Bill Z.
Communicates very well-answered all our questions. Very detailed inspection. A kind young man.
Sarah S.
David did the initial onsite consult….professional, courteous, and knowledgeable of all things pest. High marks for David!
Brad B.
Drew P.
Very informative visit. David was thorough in his inspection and explained Rainbow’s services very well!
Bev C.
Jerome was wonderful to work with. He was professional, thorough and explained everything clearly to us. We're happy to be working with him and the whole crew at Rainbow.
Julie B.
I was able to be scheduled next day which was really appreciated. Isaac was thorough and polite and on time. Communicated effectively. Hopefully the planned interventions help.
Brent B.
David was fantastic. Explained everything he was doing and helped me understand the service.
Response from the owner:Thank you for the fantastic review, Brent! We're delighted to hear that Phil provided such thorough explanations and made the service understandable for you. Your feedback means a lot to us!
Valerie W.
Our technician was knowledgeable and helpful, a pleasure to work with.
Michael F.
Jerome was fantastic. He was very helpful and clear about what we need d to next and what the costs would be.
Jim M.
Great service!
Response from the owner:Thank you for your review, Jim!
Paula C.
it means a lot to have a service person come into my home and feel comfortable with their presence. Thank you, Nick for being a five star service person!
Response from the owner:We're delighted to hear that you felt comfortable with our service, Paula. Thank you for recognizing Nick's efforts - your feedback truly means a lot to us!
Rachel N.
Nick from Rainbow Pest Experts did a fantastic job at our home. With the recent loss of our cat, we had concerns about possible mouse activity. Nick was professional, courteous, and explained everything thoroughly. He identified and sealed any potential entry points for mice. I feel confident recommending Nick and Rainbow Pest for any issues you may have. Thank you!
Mary L.
Phil was so personable and easy to work with! After a thorough inspection, he found where the mice were getting in and closed up the hole. No more mice! Phil was professional and explained everything clearly. We were so impressed with his work! We highly recommend Rainbow Pest Experts!
Jennifer T.
Phil has provided excellent service on two calls. He is knowledgeable, skilled , and friendly. We’ll request him again.
Response from the owner:Thank you for the rating, Jennifer! We appreciate your support and are glad to have met your expectations.
Anne H.
On time, polite, careful of interior of home, good communication.
Response from the owner:Thanks a bunch for your positive vibes, and we're always here for you!
Eric F.
Steve was professional and pleasant. He did his work quickly and with quality.
Karen M.
David is personable, efficient and knowledgeable.
